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What does CRM mean?

By July 14, 2020 July 16th, 2020 No Comments

CRM (Customer Relationship Management) is a technology for managing organization’s interactions and relationships with the leads, prospects, and customers. It helps in managing customers’ data, support sales and marketing management, social media, and email integration and facilitates communication within the organization. 

inji Software is one such CRM, that provides you with the best services for your business. It gives a complete overview of the customer. Everything is streamlined and integrated into one place so that you do not have to switch between the software. It helps you automate most of your business processes. Automation helps in increasing efficiency while decreasing efforts. It also leads to a reduction in operational cost and time and increasing sales revenue. 

The data in CRM is highly organized and easily accessible, thus making sure that you have the right information at the right time. It helps you generate leads, win new customers, and retain them. Not only this, but it also helps in managing tasks and employees, and also takes care of sales and marketing management.

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